Resources for UX Researchers

Articles

• A Comprehensive Guide to UX Research

• Fast UX Research: An Easier Way To Engage Stakeholders And Speed Up The Research Process

• 10 Usability Heuristics for User Interface Design

• Why You Only Need to Test with 5 Users

• 5 Qualitative Research Methods

• User Testing Articles and Videos from the Nielsen Norman Group

• Jobs-to-Be-Done vs. Personas

Books

Books that give a great introduction into the field:

• Don't Make Me Think, Steve Krug (This was the book that got me into UX and changed my life!)

• UX for Beginners, Joel Marsh

Books that provide great overviews of the entire research process and/or research methods:

• The UX Book: Process and Guidelines for Ensuring a Quality User Experience, Rex Hartson and Pardha S. Pyla

• Understanding Your Users: A Practical Guide to User Research Methods, Kathy Baxter, Catherine Courage, and Kelly Caine UX Methods: A Quick Guide to User Experience Research Methods, James Pannafino and Patrick McNeil (This is a great reference book for any level of researcher. I like to keep it handy.)

• UX Research: Practical Techniques for Designing Better Products, Brad Nunnally and David Farkas

• Think Like a UX Researcher: How To Observe Users, Influence Design, and Shape Business Strategy, David Travis and Philip Hodgson

Books that aren't necessary to read, but I've found them to be helpful:

• Designing Quality Survey Questions, Sheila B. Robinson and Kimberly Firth Leonard

• 100 Things Every Designer Needs to Know About People, Susan M. Weinschenk

Websites

• Nielsen Norman Group (They've done all kinds of research on usability patterns and web design and usability testing, AND they offer all kinds of how-to articles and videos.)

• Smashing Magazine

• UX Matters

• Boxes and Arrows

• UX Magazine

• UserTesting