Austin Habitat for Humanity

Austin Habitat for Humanity aims to end poverty housing through homeownership. The organization builds homes in partnership with homeowner families and volunteers and with the support of donors and sponsors. As such,  the organization’s Web site is a resource for at least four key stakeholders: homeowner applicants, volunteers, donors and sponsors, and employees of Austin Habitat for Humanity.

The usability evaluation tested the general sense of ease of navigation and organization of information on the Austin HFH Web site by the four key stakeholders. The evaluation addressed how successfully each of them were able to navigate the site.

A fellow student and I both worked on all aspects of testing.  We tested six participants.

Deliverables

Collaborator

Valle Hansen

My Role

Conducted heuristic evaluation of the site; identified four types of users and developed profiles for each; helped to create test questions and conduct tests; observed participants and recorded observations; identified overall themes and usability problems with the site; recommended changes in the information architecture; contributed to the final report and presentation; presented project to professor and classmates.

  Austin HFH's homepage at the time of our test

Austin HFH's homepage at the time of our test